BimaKavach is reimagining how Indian businesses access protection — with technology, speed, and
simplicity at the core of everything we do.
We proudly serve 4,000+ companies, including names like BSNL, Daikin, The Whole Truth, and
CleverTap, and are backed by top investors like Waterbridge, Blume, Arali, and Eximius.
Our mission? To safeguard every Indian business by 2047.
Our mindset? Bold, fast-moving, and customer-obsessed.
Join us at BimaKavach and be part of a once-in-a-generation opportunity to reshape how insurance
works for millions of businesses. Bring your expertise, curiosity, and ambition — and help build the
future of SME insurance in India.

Nitro Commerce is a Series A adtech startup founded in 2023 by an experienced team from
Wigzo, a pioneering martech company that was successfully acquired by Shiprocket,
marking a significant cash exit. The company is led by Umair Mohammed, a well-known
figure in the martech space and founder of Wigzo, who brings deep expertise in ecommerce
and marketing technology innovation.

Job Overview:

We are seeking an experienced AVP- Relationship Management (Retention & Cross-Sales) to lead key commercial client relationships, drive cross-selling, focusing on both Employee Benefits (EB) and non-EB products, and manage a high-performing team of Relationship Managers. You’ll be the face of BimaKavach to our top clients - advising CXOs, structuring risk solutions, and unlocking growth opportunities across a diverse portfolio.  

Key Responsibilities:

- Client Leadership (Individual Contribution) 

• Build deep, trusted relationships with CXOs and decision-makers across mid-to-large commercial accounts

• Conduct 100+ client meetings annually — with a strong advisory, consultative approach

• Develop bespoke insurance strategies across EB and Non-EB lines (Property, Marine, D&O, Cyber, etc.)

• Drive retention and growth through tailored solutions, renewals, upsells, and cross-sells

- Team Leadership 

• Hire, lead, and mentor a team of Senior Relationship Managers and RMs

• Guide the team on complex risk placements, escalations, and large client negotiations

• Ensure high service standards across onboarding, renewals, claims, and consultation

• Set and monitor key performance metrics — team activity, NPS, growth, retention

Education:

Bachelor's degree in Business, Finance, Insurance, or related field

Experience 

• 8–10 years in commercial insurance or broking, with at least 5 years in leadership roles

• Demonstrated success in managing B2B clients across multiple lines of business

• Experience handling mid-market to large clients with cumulative premiums of ₹1.5Cr–2Cr Skills & Expertise

• Deep understanding of Employee Benefits and General Commercial Lines

• Strong negotiation and stakeholder management skills (clients and insurers) 

• Excellent communication, presentation, and consultative selling skills

• Strategic thinking with a strong bias for action 

• Comfortable with CRM tools and insurance tech platforms 

Responsibilities:

- Achieve growth and hit sales targets by successfully managing the sales team 

- Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence 

- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Present sales, revenue and expenses reports and realistic forecasts to the management team

- Identify emerging markets and market shifts while being fully aware of new products and competition status. 

- End to end sales -lead generation, cold calling, outbound sales, customer success. The ideal candidate is a self-starter, motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.