Job Description

Key Responsibilities:

Sales Leadership and Strategy:

● Develop and implement a comprehensive sales strategy to achieve
Individual/Team revenue and growth targets.
● Lead, mentor, and manage a team of Sales Manager/ Inside Sales, ensuring they
meet individual and team goals.
● Set performance objectives and provide ongoing coaching and development for
the sales team.
● Ensure that you meet your individual sales quota as this is your primary
responsibility. If managing a team, ensure each team member also achieves their
individual quotas.
Revenue and Business Development:
● Drive the acquisition of new logos, identifying and pursuing high-value prospects.
● Build and maintain a robust pipeline of new business opportunities through
strategic planning and market insights.
● Expand relationships with existing accounts, focusing on upselling and cross-selling
opportunities.

Customer Relationship Management:

● Establish and nurture productive, professional relationships with key stakeholders
in major accounts.
● Act as an escalation point to resolve customer issues and ensure client satisfaction.
Cross-Functional Coordination:
● Collaborate with internal teams (e.g., support, marketing, product development)
to ensure customer needs are met and strategic initiatives are executed effectively.
● Align sales efforts with company-wide goals and ensure seamless communication
between departments.

Strategic Account Planning:

● Oversee the development of strategic account plans, ensuring they align with
company objectives and customer needs.
● Work closely with Sales Managers to set and achieve long-term goals for key
accounts.

Performance Monitoring:

● Monitor and analyze sales metrics, providing regular reporting to senior
leadership.
● Evaluate team and individual performance, implementing improvements as
needed to drive success.
Performance Metrics & Accountabilities:
● Achieve overall sales quotas and revenue targets.
● Drive new business growth through the acquisition of new logos.
● Ensure both individual and team quotas are consistently met.
● Maintain high levels of customer satisfaction and retention.